Physical Metal Redemption
Convert your digital precious metals to physical bullion with secure delivery options. Our comprehensive redemption process ensures safe and insured delivery worldwide.
1
Select Assets
Choose metals to redeem from your portfolio
2
Delivery Method
Choose your preferred delivery option
3
Verification
Complete identity and address verification
4
Processing
We prepare and package your order
5
Delivery
Receive your physical metals securely
Available for Redemption
Gold (XAU)
Physical Precious Metal
3.87 oz
Market Value: $7,943.48
â
99.99% Pure Gold
â
LBMA Certified
â
Minimum: 0.1 oz
â
Bars & Coins Available
Silver (XAG)
Physical Precious Metal
24.6 oz
Market Value: $3,127.45
â
99.9% Pure Silver
â
LBMA Certified
â
Minimum: 1 oz
â
Bars & Coins Available
Platinum (XPT)
Physical Precious Metal
0.97 oz
Market Value: $1,003.52
â
99.95% Pure Platinum
â
LPPM Certified
â
Minimum: 0.1 oz
â
Bars Available
Choose Delivery Method
Redemption Details
â ī¸
Important Guidelines & Terms
Processing Information
âĸ
All redemptions require identity verification and may take 3-5 business days to process
âĸ
Minimum redemption amounts: Gold (0.1 oz), Silver (1 oz), Platinum (0.1 oz)
âĸ
Processing fee of $25 applies to all redemption orders
âĸ
Orders are processed Monday through Friday, excluding holidays
Insurance & Security
âĸ
All shipments are fully insured up to $100,000 per package
âĸ
Signature confirmation required for all deliveries over $1,000
âĸ
Real-time tracking provided for all shipments
âĸ
Lost or damaged shipments are fully covered by our insurance policy
Delivery Terms
âĸ
Delivery times are estimates and may vary based on location and customs
âĸ
International shipments may be subject to customs duties and taxes
âĸ
Vault pickup requires valid government-issued photo identification
âĸ
Delivery address must match your verified identity documents
Cancellation Policy
âĸ
Redemption requests can be cancelled within 24 hours of submission
âĸ
Once processing begins, cancellation may incur additional fees
âĸ
Refunds are processed back to your original payment method
âĸ
Contact support immediately if you need to modify your order
đ
Security & Verification Features
Identity Verification
Government-issued ID verification required for all redemption requests over $1,000
Address Verification
Delivery address must be verified and match your identity documents
Real-time Tracking
Complete shipment tracking from our facility to your door with SMS/email updates
Insurance Coverage
Full insurance coverage up to $100,000 per shipment with Lloyd's of London
Secure Packaging
Tamper-evident packaging with discrete labeling for maximum security
24/7 Support
Dedicated redemption support team available around the clock
By submitting this request, you agree to our terms and conditions.
You will receive a confirmation email with tracking information once your order is processed.